BORDEAUX - PAUILLAC - BLAYE - LIBOURNE - SAINT-EMILION – BORDEAUX- NICE - AJACCIO - BONIFACIO - PORTO VECCHIO - BASTIA - L’ÎLE ROUSSE – NICE
This exclusive cruise package will reveal the hidden treasures of this beautiful region of France. Cruise in PREMIUM ships and experience exceptional service, the finest French cuisine, local wines, and authentic shore excursions for that ultimate experience.
From the world-famous wine region along the Garonne and the Dordogne estuaries to the unique and diverse architectural heritage, you will uncover all that Southern France has to offer.
Explore the picturesque Island of Corsica, a captivating destination with its unspoilt and rustic landscapes which has a distinct character and charm all of its own.
Trip code : TWBOQNAO21
Duration : 13 days
Destination : France
Travel Dates :2021
CRUISE HIGHLIGHTS:
On arrival in Bordeaux you will be welcomed at the airport and transferred to cruise ship. Passengers are welcome to board our ship at 6:00 p.m. After comfortably settling into your cabin, we will introduce our crew at a welcome cocktail.
Tonight, we depart by coach for a guided tour of Bordeaux "by night", taking in all the main monuments. A UNESCO World Heritage site, Bordeaux has been awarded the precious label in the "cultural site" category. Half of the city, from the boulevards to the banks of the Garonne has thus gained recognition for the quality of its architectural heritage.
Today we will cruise down towards Pauillac.
In the afternoon, we depart by coach from Pauillac to discover the Médoc, prestigious wine-growing region. A corner of the world that produces the most prestigious red wines on the planet, tightly wedged between an ocean and an estuary. A mild, humid microclimate which has been favourable to the development of the vines. We will go through most of the Médoc appellations (Saint Julien, Margaux, Haut-Médoc). On the famous Châteaux Route, we will stop to taste the famous wines of the region. On the way you will see major domains such as Châteaux Laffitte-Rothschild, Latour and Mouton Rothschild.
We will return on board for dinner and an evening of entertainment.
We will start sailing early this morning towards Blaye, whose Citadel built by Vauban is not to be missed.
On arrival we depart by coach with a tour guide for a journey along the Route de la Corniche Fleurie. You will see the old, traditional fishing huts on stilts and the remarkable limestone cliffs. We will also stop in Bourg to take in the impressive views and walk to the market centre where you'll be able to taste the local figs.
After we return to Blaye, we will take a guided tour of the citadel built by Vauban, including the monastery and several army barracks. We will finish up our tour with a tasting of the famous Blaye "praslines."
We will return on board and cruise on the Gironde all the way to the estuary. Enjoy an evening of dancing.
We will cruise to Libourne, a town rich with history and full of character located at the confluence with the Isle and the Dordogne Rivers.
Upon arrival, we will depart by coach from Libourne for a tour of the underground monuments in Saint-Emilion village. Your guide will tell you all about the history of the medieval town. You will then visit an exceptional troglodytic site with, undoubtedly, its most original monument, the Monolithic church. Hewn entirely in limestone, it is the largest in Europe.
You will then depart for a visit of a family-owned wine-growing estate, where you will be welcomed by the owner, who will explain the stages of the wine-making process in Saint-Emilion. A commented wine-tasting session will complete the visit.
We will return on board in Libourne.
Tonight, is our festive gala dinner and evening.
We will cruise to Bordeaux this morning. Enjoy one last buffet breakfast on board before disembarking at 11:00 a.m. You will be transferred to the Bordeaux airport for your short flight to Nice.
You will be welcomed at the Nice airport and transferred to your hotel. The rest of the day is free at your own leisure.
Today is a free day at leisure to rest or explore Nice on your own.
You will be transferred to board the cruise ship at 5:00 p.m. We will then depart for a tour of the city. Throughout the centuries, Nice has attracted people from all over the world because of its lovely climate and unrivalled beauty. The city has a thousand surprises in store: monuments, churches, gardens and footpaths, museums, artists, local crafts, and internationally renowned cuisine with the unmistakable flavours of garlic, olive oil, and basil. The best way to get to know Nice is by strolling through it and experiencing sites such as the great flower market in the Cours Saleya or the elegant old quarter lined with boutiques and restaurants.
We will return on board. After comfortably settling into your cabins, we will introduce our crew at a welcome cocktail. Tonight, we will enjoy dinner and an evening of activities on board.
Our ship will cruise to Corsica overnight.
We will spend the morning cruising. Take time to relax and admire the red cliffs and maquis underbrush in the Scandola Nature Reserve and the Gulf of Girolata. You can also participate in a lecture about the natural beauty found on and around this Mediterranean island. As La Belle des Océans enters its first Corsican port, join us on the deck for a tasting of traditional myrtle liqueur and a pastry.
This afternoon, we will depart for an excursion to Ajaccio and the Îles Sanguinaires. Ajaccio, the birthplace of Napoleon Bonaparte, has a rich and historical past. We’ll visit the city’s main sites, including the high court building, the bronze monument to Napoleon and his brothers, and the Place d’Austerlitz, where legend tells of Napoleon often visiting as a child to see the statues of the glorious soldiers in battle. Our next stop will be to experience the captivating beauty found on the outlying Îles Sanguinaires.
After we will continue to the Îles Sanguinaires along the winding, coastal roads bordering the wild crags before arriving at the Pointe de la Parata. A path takes you to the splendid view from the site. From here, you can see the archipelago of four Natura 2000-classified islands. They are an integral part of the natural and cultural heritage found not only in Ajaccio but across the whole island.
After our tour, we will return on board.
Today we depart for an excursion to the Calanques de Piana, where the sheer cliffs and rock sculptures seem to jet up from the water and radiate a red hue along the coastline.
From Ajaccio, we willl travel along the mountain roads to the Gulf of Sagone, continuing to the picturesque fishing port of Cargèse. This small sea-resort town deserves a brief visit as it was once occupied by Greeks exiled in Corsica during the Genovese era. The lovely Greek church still stands. We will continue to Porto and have lunch at a local restaurant.
In the afternoon, we will continue to the famous Calanques de Piana, listed as a UNESCO World Heritage Site and the epitome of the island's beauty. Discover the surreal world of weather-carved pink granite, an ethereal vista of strangely shaped red figures, often plunging dramatically into the turquoise sea below.
Afterwards, we will discover the village of Corgèse, picturesque fishing port and Porto, a jewel of Corsica.
Tonight’s meal and entertainment will have genuine Corsican flair! Our ship will cruise to Bonifacio. Join us for dinner and an evening of entertainment.
This morning, we will depart for a guided tour of Bonifacio. We will begin with a tourist-train tour of the city, a veritable open-air museum. Bonifacio is rich with a history told along its small streets and paths, its thousand-year old fortress, and the sturdy stone homes perched high above the sea waves. We will take a tour on foot of the citadel; whose walls fully encircle the old town. There are some stunning views from the Montee St-Roch steps, including the impressive Grain de Sable limestone sea stack. Enjoy some free time before we return on board.
This afternoon we depart for an excursion to the nature reserve on the Archipelago of Lavezzi. The islands are scattered with sculpted granite boulders and impressive cliffs. The best times in Bonifacio are spent on the sea. A scenic boat tour will take you along the cliffs and grottoes to the Lavezzi Islands.
We will head to the boat on foot, and then enjoy a guided tour of the Lavezzi Islands Nature Reserve, a small archipelago of granite islands and reefs in the Strait of Bonifacio that separates Corsica from Sardinia. We will return to the port in Bonifacio and to our ship on foot.
In the evening, we will have dinner at a traditional inn in the heart of the Corsican inland. We will be welcomed by the fireplace or under the immense cork oat trees by the owners, who will explain the history of the island to us. Dinner will be a delicious, in-season composition made of local products—will be accompanied by Corsican music and songs.
We will cruise towards Porto Vecchio.
In the morning, we will depart for a guided tour of Porto Vecchio. The old town includes the ruins of a 16th-century citadel and gorgeous views of the marina. Porto Vecchio is cut in half. Its quaint streets and castle ruins occupy the upper city, while the lower city sports more modern architecture. We will take a coach to the historical heart of the city and enjoy a tour on foot of its main attractions. Now a hub for vacationing celebrities, it has retained its charm of yesteryear. Porto Vecchio offers visitors a unique mix of both idyllic beaches along Corsica's southern coast and breathtaking mountain scenery.
We will return on board our ship.
The afternoon will be spent cruising to Bastia. There will be a lecture in the lounge.
Today we depart for an excursion to Cap Corse. The Cap Corse is the northern-most peninsula on the island. Its long, windy road traverses the wild coastline offering view after view of amazing scenery: high cliffs, enchanted castle ruins, and picturesque villages. Leaving from Bastia, we will begin our journey in Erbalunga, an adorable fishing village. We will continue to Santa Severa, a lovely port, the typical village of Luri, the Santa Lucia Pass, and the beautiful grove-lined village of Pino. We will have lunch in Nonza (or the surrounding area), located on a high cliff overlooking the sea.
After lunch, we continue towards Saint-Florent. Located on a small promontory with a backdrop of mountains, the climate, nearby beaches, and scenery make Saint-Florent a popular resort and tourist destination. We will then head to Patrimonio, the well-known wine making region near the cape. Here, we will enjoy a tasting of wine, cheese, and local cold cuts.
After our tour, we will return to the ship in Bastia.
This morning we depart for a tour of Calvi and its citadel. We will leave for Notre Dame de la Serra to enjoy some of the best views on the island. We will then head to the citadel. Crowning a lofty promontory, Calvi's massive fortified citadel offers superb wraparound views from its five watch towers. On foot, we will discover historical sites such as the Oratory of Saint Antoine and the Caserne Sampiero, military barracks that once served as the Genovese seat of power but now serve as a base for the French Foreign Legion. We will then tour the St. John the Baptist Cathedral, home to several beautiful works of art such as The Christ of Miracles. Before returning to the ship, we stop to visit the Salt Tower. Serving as storage for the salt that the ships brought in, this round tower was originally a watch tower.
We will then spend the afternoon crossing the Mediterranean to Nice. As we bid goodbye to Corsica, join us on the Sun Deck for a cocktail and take in one last glimpse of the beauty of the island.
Tonight, is our festive gala evening.
Enjoy breakfast on board this morning before disembarking at 9:00 a.m, when we transfer you to the airport. End of our services
NCLUSIONS:
Ship | Ship Category | Cabin type | Start date | End date | Price pp twin share (AUD) | Available Cabins | Special | Special | Status |
---|---|---|---|---|---|---|---|---|---|
MS Cyrano de Bergerac | MV La Belle des Océans | Premium | Main Deck | Deck 3 | 07/09/2021 | 19/09/2021 | 6,861 | 1 | 9,693 | On Request | |
MS Cyrano de Bergerac | MV La Belle des Océans | Premium | Middle Deck | Deck 4 | 07/09/2021 | 19/09/2021 | 7,483 | 1 | 10,528 | On Request | |
MS Cyrano de Bergerac | MV La Belle des Océans | Premium | Upper Deck | Deck 5 | 07/09/2021 | 19/09/2021 | 8,072 | 1 | 11,401 | On Request |
GENERAL TERMS & CONDITIONS
I. DEFINITIONS
These Terms & Conditions set out the terms on which you contract with Tweet World Travel Pty. Ltd (ACN 608 371 277), its subsidiaries and brands, including but not limited to Tweet World Travel, Tweet World Cruises, Worldwide River Cruises, Asia School Tours, Tweet World Tours, Asia Online Tours, CroisiCruises, (collectively referred to in this document as “Tweet World Travel”, “we”, “our” or “us”) for the delivery of travel arrangements for your trip. These terms and conditions apply to bookings you make with our consultants (in-store, on our websites, over phone or by email); with your own travel agents, as well as online bookings you make on our websites. Please make sure your travel agent or our consultant advise you of our terms and conditions.
Please read the following terms and conditions carefully. You must not make any bookings unless you understand and agree with the following terms and conditions.
II. AGREEMENT BETWEEN USER AND TWEET WORLD TRAVEL
The services of Tweet World Travel are offered to you on the condition of your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Tweet World Travel constitutes your agreement to all such terms, conditions, and notices.
III. MODIFICATION OF THESE TERMS OF USE
Tweet World Travel reserves the right to change the terms, conditions, and notices under which the services of Tweet World Travel are offered, including but not limited to the charges associated with the use of the Tweet World, without notice.
IV. BOOKING TERMS & CONDITIONS
1. BOOKING
2. RESERVATION
Travellers can enquire and make bookings via Tweet World Travel’s websites, or via email to Reservation at contact@tweetworldtravel.com.au. Travellers can also make bookings via their local travel agents.
For deposit and final balance policies, please refer to section 3 (Payment & Cancellation)
Payment Method
All payment and fee mentioned in this Terms & Conditions is in US Dollar.
Travellers can make a payment via Bank Transfer, Credit Card, PayPal or Payment Gateway.
If you make payment by credit card, the following Card Fees apply:
Payment via Enett is an available option to travel agents.
3. PAYMENT & CANCELLATION
3.1 ASIA TOUR
3.1.1 FIT (INDIVIDUAL) & PRIVATE TOUR
Any booking valued at or less than $1,000 must be paid in full amount after booking confirmation. Some airfares or services must be paid in full at the time of booking.
Deposit and Final Balance due dates are specified within your invoice / booking confirmation. If the deposit payment is not made by the specified due date, your booking will be automatically cancelled. If the final balance payment is not made by the specified due date, your booking will be automatically cancelled and the deposit is non-refundable.
If you cancel your booking more than 65 days prior to departure, your deposit is non-refundable, or depends on each package’s terms & conditions.
In case of CANCELLATION made by the travellers before the travel date, a cancellation fee will apply. Each tour package may have a separate set of terms & conditions and will be advised or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
FIT & Private Tour bookings Cancellation Fee:
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise/tour. If your package includes international/domestic flights the airlines, their cancellation policies will be applied.
3.1.2 LARGE GROUP & SCHOOL TOUR (from 15 pax and more)
For Large Group & School booking, you will be required to pay according to the below payment schedule:
Deposit and Final Balance due dates are specified within your invoice / booking confirmation:
If you cancel your booking more than 65 days prior to departure, your deposits are non-refundable, or depends on each package’s terms & conditions.
In case of CANCELLATION made by the travellers before the travel date, a cancellation fee will apply. Each tour package may have a separate set of terms & conditions and will be advised or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
Large Group Tours & School Tours Cancellation Fee:
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise/tour. If your package includes international/domestic flights the airlines, their cancellation policies will be applied.
3.1.3 SHORT PACKAGES, SHORE EXCURSIONS, HOTEL
Deposit and Final Balance due dates are specified within your invoice / booking confirmation. If the deposit payment is not made by the specified due date, your booking will be automatically cancelled. If the final balance payment is not made by the specified due date, your booking will be automatically cancelled and the deposit is non-refundable.
If you cancel your booking more than 65 days prior to departure, your deposit is non-refundable, or depends on each package’s terms & conditions.
In case of CANCELLATION made by the travellers before the travel date, a cancellation fee will apply. Each tour package may have a separate set of terms & conditions and will be advised or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
Short Packages, Shore Excursions, Hotels Cancellation Fee:
After the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise/tour. If your package includes international/domestic flights the airlines, their cancellation policies will be applied.
3.2 WORLDWIDE RIVER CRUISES
FIT (INDIVIDUAL) BOOKINGS
Deposit and Final Balance due dates are specified within your invoice / booking confirmation. If the deposit payment is not made by the specified due date, your booking will be automatically cancelled. If the final balance payment is not made by the specified due date, your booking will be automatically cancelled and the deposit is non-refundable.
Any booking valued at or less than $1,900 must be paid in full amount after booking is made. All airfares must be paid in full at the time of booking.
In case of CANCELLATION made by customers, before the travel date, a cancellation fee will apply. Each cruise package may have a separate set of terms & conditions and will be advised, or specified in the booking confirmation. In case a separate set of terms & conditions is not expressly stated, the below booking general cancellation policy will apply:
European River Cruise Cancellation Fee:
Amazon River, Volga River, Mekong River, African River Cruise Cancellation Fee:
For all cruises, after the trip has commenced, we are unable to refund any amount for unused services due to your unwillingness, early departure, late arrival, or missed days on cruise. If your cruise package includes international/domestic flights the airlines, their cancellation policies will be applied.
3.3 AIRFARES
For all airfares, including domestic and international flights, full payment is required at the time of booking confirmation.
Each airline may have a separate set of terms & conditions and will be advised, or specified in the booking confirmation.
In case of CANCELLATION made by customers, before the travel date, a cancellation fee will apply. The cancellation fee comprises of the airlines cancellation fee, plus any applicable fee charged by Tweet World Travel.
4. LATE OR URGENT BOOKING
Any booking made within 115 days before departure will require payment in full immediately when the booking is confirmed.
Bookings made less than 60 days prior to departure will incur a late booking fee of $120 per person and must be paid along with the final payment at the time of booking.
5. AMENDMENTS FEES
After bookings are deposited, any amendment has to be requested in writing and incurs $99 fee per person, plus any additional costs and administrative expenses incurred in arranging the alteration.
Alterations will be made at our discretion and may not always be possible.
6. SAFETY NET PROTECTION
7. TRAVEL VOUCHER
Travel voucher will be issued and sent to customers/travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the traveller travel without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. If our services are booked by the travel agents, it is the travel agents’ responsibility to collect travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embark our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customers/travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occur, we won’t be liable and the travellers will be deem as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
V. CANCELLATION
VI. RESPONSIBILITY
Tweet World Travel only acts as an agent for the Suppliers, and sell various travel related products as agent on behalf of, numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all other wholesalers.
Tweet World Travel acts as a co-ordinator for all persons taking these tours in the making of all arrangements for transportation, cruising, touring, sightseeing and hotel accommodation. Our obligation to you is to make travel bookings as your agent on your behalf and to arrange relevant contracts between you and travel service providers. All bookings are subject to the terms and conditions and limitations of liability imposed by each Supplier. It is important for you to obtain and read the applicable Supplier’s terms and conditions as they may limit or exclude their liability to you.
Tweet World Travel does not own, manage, control or operate any transportation vehicle, any hotel or restaurant or any other supplier of services. All receipts, vouchers and tickets are issued subject to the terms and conditions specified by the Supplier and all services are subject to the laws of the country where the services are provided.
Tweet World Travel has no control over, or liability for, the services provided by third parties. We do not control the manner of the Suppliers. We disclaim and will be exempt from liability for anything to do with the supply of such Products.
All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers. Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us. Specifically, if for any reason any travel service provider is unable to provide the services for which you have contracted; your rights are against that provider and not against us.
VII. LIABILITIES
Tweet World Travel (herewith called the Company) acts as a co-ordinator for all persons taking these tours in the making of all arrangements for transportation, cruising, touring, sightseeing and hotel accommodation. The Company does not own, manage, control or operate any transportation vehicle, any hotel or restaurant, any ship or any other supplier of services. All vouchers and tickets issued are subjected to the terms and conditions specified by the supplier and all services are subjected to the laws of the country where the services are provided.
Unforeseeable circumstances such as force majeure, adverse weather, flight rescheduling, hotel overbooking and faults with transportation or road conditions may also have an effect on the tour itinerary after the commencement date. Any decision made in respect of cruise/tour services by independent suppliers, cruiseline operators or airlines to re-route or amend the itinerary due to any of the above or similar circumstances is at the discretion of the cruise/tour service provider. Tweet World Travel shall not be liable for any claim whatsoever arising from such events. We strongly urge all customers to undertake a high level of personal responsibility in order to ensure that possessions, equipment and personal documents are closely monitored and protected at all times. We also strongly advise all customers to purchase appropriate travel insurance to protect you from financial loss and personal injuries in the event of an emergency.
You acknowledge and agree that there are inherent risks involved in participating in the cruise/tour and other activities, including without limitation of possible contact with native flora/fauna, local residents, unforeseen events (force majeure) and travel in remote locations.
By making a booking, you agree to accept all risks associated with the cruise/tour and other activities. You agree to unconditionally release us from all liability, including without limitation in contract and in tort, for any cause or action, including any injury, damage, loss, cost, delay, additional expense or inconvenience caused directly or indirectly as a result of the inherent risks associated with the tour, or any force majeure events or other events which are beyond our control, including but not limited to war, civil disobedience, terrorism, insurrection, accident, explosion, sickness, epidemic, pandemic, fire, floods, severe weather, acts of God, acts of Government, alteration or cancellation of scheduled air services, accidents to or failure of machinery or equipment or industrial action.
If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Each service provider is responsible for the part of the cruise/tour and activities it conducts. Service providers are not our agents or employees and are not under our direct control. We therefore do not warrant the performance of any service provider. We do not accept, and you release us from, all liability for any injury, loss, damage, costs or expenses, including without limitation any property damage or personal injury, that you may suffer which arises out of any act or omission of a service provider or operator who provides services in connection with your tour. Any claim that you may have in relation to a service provider should be raised directly with that service provider.
You are responsible for any injury, loss, damage, costs or expenses arising through your own fault. You agree to indemnify us against all actions, proceedings, claims, demands, expenses and costs (including legal costs on a full indemnity basis and whether incurred by or awarded against us) as a result of, or arising in relation to, whether directly or indirectly, your participation in the tour or any act or omission by you in relation to the tour.
To the extent permitted by law, we do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expenses or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over which we have no direct control. We do not accept any liability for any loss (including consequential loss or any associated costs) caused in case a third party provider becomes insolvent and goes out of business. Any payment already made to the third party provider in such case might be unrecoverable, and no refund will be made.
Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Australian Consumer Law). This liability clause is subject to your rights under the Australian Consumer Law and nothing in these terms and conditions is intended to limit any rights you may have under the Competition and Consumer Act 2010 (Cth).
VIII. AGENT RESPONSIBILITIES
It is the travel agents’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. Travel agents are also responsible to pass on Tweet World Travel’s Terms & Conditions by the time clients make the booking.
After a booking is made, travel agents need to send a scan copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Travel voucher will be issued and sent to travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the traveller travels without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. It is the travel agents’ responsibility to collect our travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there are any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
IX. CLIENT RESPONSIBILITIES
If your domestic and international flights are not arranged by Tweet World Travel, it is your responsibility to advise us your departure and arrival time, or any changes or delays you might encounter.
If you do not notify us in a timely manner, your arranged Airport Transfer Service is not responsible for any missed pick up in those circumstances. If you arrive on a delayed flight and miss your allocated pick up, you will need to make alternative arrangements at your own expense.
If no notification is received from you or your agent, your arranged Airport Transfer Service will pick you up as scheduled and attempt to wait for your scheduled arrival up to 2 hours. If your delay is longer than this waiting period you will have to make alternative arrangements at your own expense.
If you book our services through a travel agent, make sure you collect your travel voucher and any other necessary documentations included (e.g. visa) 7 day prior to departure. You are responsible to check all details and documents are correct for your booking.
It is the customers’ responsibility to ensure that all invoice, itinerary details and documentation issued by Tweet World Travel are received and correct and that the customer is aware of amendment and cancellation conditions and other clauses in these Booking Terms & Conditions. You acknowledge that you fully understand and agree to Tweet World Travel’s Terms & Conditions by the time of booking.
After a booking is made, customers need to send a scanned copy of the travellers/passengers’ passport together with a Passenger Information Form. If these required documents are not received within 3 working days, the respective booking will be void.
Travel voucher will be issued and sent to the customers from 15 -30 days prior to departure. Make sure all travellers have obtained our travel voucher before travelling.
If the traveller travels without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact to obtain all necessary travel documents.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customer’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
X. PASSPORTS & VISAS
All travellers must have a valid passport for international travel and most countries require at least 6 months validity from the date of return and some countries require a machine-readable passport. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid Australian passport. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. It is your sole responsibility if any fines, penalties, payments or expenditures incurred as a result of such documents not satisfying the requirements of those authorities.
If your visas are included in our package and we act on your behalf to apply for the visas, all necessary documents relating to your visa application will have to be provided to us at least 30 days before your departure. If you fail to provide the necessary documents before 30 days prior to your departure, we will not be held liable for your visa application. And the visa fee included in our package is not refundable in any circumstances.
If you still require us to assist with visa application in less than 30 days before your departure date, an additional fee will be required for urgent visa processing.
It is the customer’s/travel agent’s responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
Visa and other entry and exit conditions (such as currency, customs and quarantine regulations) change regularly. Contact the nearest Embassy or Consulate for up-to-date information.
XI. HEALTH
Please ensure that you are aware of any health requirements and recommended precautions relevant to your travel, and ensure that you carry all necessary vaccination documentation. In some cases, failure to present required vaccination documentation may deny your entry into a country. We recommend that you consult with your local doctor or health specialist before commencing your travel. General health advice for the destination you wish to visit is also available from the Department of Foreign Affairs and Trade.
The customers/travel agents also acknowledge and agree that:
XII. TRAVEL INSURANCE
Our products DO NOT include Travel Insurance. Travel insurance is not included in our tours, cruises, day tours, private tours, group tours, transfers, and any of our packages.
For your protection, we strongly recommend that you purchase comprehensive travel insurance for your travel arrangements (without limitation) that include coverage for medical expenses, loss of luggage, cruise, land content and airfare charges that may occur. We are an authorised representative of CoverMore Travel Insurance Services.
We can provide you with general information about the travel insurance options available to you. If you decline travel insurance, you will be required to sign an indemnity statement/disclaimer.
You need to provide us your Travel Insurance details upon booking, or at least before 30 days prior to your departure. If you do not have travel insurance prior to your departure, we retain the rights to refuse boarding/joining our tours or cruises. We might refund / provide travel credits for you, less any unrecoverable fees including but not limited to admin fees, visas fees, other suppliers’ cancellation fees. We won’t be held liable for any costs associated with this matter.
XIII. TRAVEL DOCUMENTS
Travel documents include, but are not limited to, airline tickets, visas, hotel vouchers, tour vouchers or any other document used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation being non-refundable, no-date changeable and subject to cancellation and/or amendment fees.
Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identify holder. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings.
Travel voucher will be issued and sent to customers/travel agents from 15 -30 days prior to departure. Make sure the travellers have obtained our travel voucher before travelling.
If the travellers travel without our provided travel voucher, they might be denied embarking/joining our services. It is your responsibility to contact us or your travel agents to obtain all necessary travel documents. If our services are booked by the travel agents, it is the travel agents’ responsibility to collect travel vouchers and any necessary documents and provide that to the travellers.
Please make sure you read and understand the travel vouchers, and that the travel voucher matches your booking/your customers’ booking. If there is any unbooked services / mistakes, you have to contact us or your travel agents immediately to rectify. Once the traveller already embarks our cruise or join our tour at the destination, we are not liable for any unbooked services / mistakes.
It is the customers/travel agents’ responsibility to make sure that the travellers have the valid visas and/or correct visa type to enter the destination country they are travelling to. Travellers might need to present the visas at multiple checkpoints and may be refused to fly out of their countries, if the visa documents cannot be presented. If such event occurs, we won’t be liable and the travellers will be deemed as “no-show”. The respective tour/cruise booking will be cancelled with the applicable cancellation charge.
XIV. PUBLICITY
When you book with Tweet World Travel, you agree that we may use images of you taken during the trip and any comments made in writing or in video by you regarding the trip, without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium we choose.
If you do not want your images to be displayed, you have to advise us in writing at the time of booking, or when you collect your travel documents.
XV. PRIVACY
Tweet World Travel collects information about you (including health information where necessary) to process your travel arrangements, facilitate your participation in loyalty programs and conduct marketing activities and market research. If the information is not provided, we may not be able to make travel arrangements for you. We may disclose your personal information to our related companies, carriers, travel service providers, organisations which provide services to you.
For our full Privacy Policy, see link: https://b2b.tweetworldtravel.com.au/privacy-policy
XVI. GOVERNING LAWS
If any dispute arises between you and Tweet World Travel, the laws of Australia will apply.
SELECT EXCURSIONS:
PACKAGES
A LA CARTE
SHIP NAME :
SHIP CATEGORY :
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No. of Room | 0 |
Start date | 01/01/2020 |
End date | 01/10/2020 |
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Please select the payment option/amount below:
A deposit of AUD is required to confirm this booking. The remaining balance will be charged 110 days before departure.
For any departures within full payment is required.
Please make payments to the below Commonwealth Bank Account
Account Name:Tweet World Travel
BSB: 065-145
Account No.: 10458191
International Bank Transfer SWIFT Code: CTBAAU2S
Please advise payment to: payments@tweetworldtravel.com.au
All transactions are secure and encrypted with PayPal Checkout
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Thank you!
Thank you for choosing Tweet World Travel. Your booking request reference is:
We have received your booking request and it is being processed by our operation team. We will be in touch with you shortly about your booking request.
For further enquiries, please contact our Head Office via email contact@tweetworldtravel.com.au or call us on 1300 739 652
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CONTACT US
Queensland Office:
Wyndham Corporate Centre,
Lvl. 9, 1 Corporate Court,
Bundall QLD 4217
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